Senior Auto Service Advisor — Growth, Mentorship & Benefits

Greenway Automotive; Rome (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Progressive pay

Mentorship program

Growth opportunities

Ongoing training

Employee discounts

Paid vacation

Insurance options

401(k) plan

Job summary

Greenway Automotive's CDJR of Rome is seeking an experienced Service Advisor to join our Rome, GA service team. You will greet customers, interpret service needs, and coordinate with technicians to deliver quality repairs and clear explanations.

The ideal candidate has dealership Service Advisor experience, a commitment to exceptional customer satisfaction, and a valid driver's license. CDK experience is a plus; we offer mentorship, ongoing training, and a path for career growth within a

Qualifications

• One year of dealership Service Advisor experience preferred.
• Proven record of achieving exceptional customer satisfaction.
• Valid driver license and in good standing.
• Personal and professional integrity.
• Desire for a long-term career with a growing organization.
• CDK experience preferred.

Responsibilities

• Greets and consults with customers to interpret needs and arrange for service.
• Primary point of contact for all service and repair matters.
• Consults with mechanics about repairs and alternatives to expensive work.
• Sells additional needed services.
• Sets and manages expectations for service delivery and repair times.
• Updates customers on repair needs and completion times.
• Verifies final invoice matches work performed.

Skills

Customer service

Communication

Problem solving

Tools

CDK

Job description

Greenway Automotive's CDJR of Rome is seeking an experienced Service Advisor to join our Rome, GA service team. You will greet customers, interpret service needs, and coordinate with technicians to deliver quality repairs and clear explanations.

The ideal candidate has dealership Service Advisor experience, a commitment to exceptional customer satisfaction, and a valid driver's license. CDK experience is a plus; we offer mentorship, ongoing training, and a path for career growth within a