Dynamic Administrative Specialist — Community Services

Oregon Department of Human Services; Redmond (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Employee Resource Groups

Cost of Living Adjustments

Salary increases

Benefits package

Public Service Loan Forgiveness

Job summary

The Oregon Department of Human Services is seeking an Office Specialist 2 to provide administrative support to staff and supervisors in a busy office. You will answer calls, coordinate schedules, direct individuals to services, and ensure compliance with policies on payments, documents, and information.

This role emphasizes organization, reliability, and strong customer service. Working in a local office, you will handle data entry, case management tasks, mail, and records auditing, supporting a

Qualifications

• Two years of general clerical experience or an associate degree or an equivalent combination.
• Experience using multiple computer screens to run multiple programs.
• Strong attention to detail and customer service excellence.

Responsibilities

• Provide administrative support to agency staff and supervisors.
• Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
• Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
• Handle data entry, case management tasks, and record-keeping.
• Manage incoming and outgoing mail and packages.
• Distribute negotiable items, maintaining and auditing records to prevent discrepancies.

Skills

Attention to detail

Customer service

Multitask with multiple screens

Adaptability

Relationship building

Education

Associate degree

Tools

Microsoft Office

Job description

The Oregon Department of Human Services is seeking an Office Specialist 2 to provide administrative support to staff and supervisors in a busy office. You will answer calls, coordinate schedules, direct individuals to services, and ensure compliance with policies on payments, documents, and information.

This role emphasizes organization, reliability, and strong customer service. Working in a local office, you will handle data entry, case management tasks, mail, and records auditing, supporting a