Administrative Specialist: Client Services & Records

State of Oregon; La Pine (OR); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Resource Groups

COLA

Annual raises

Benefits package

PSLF eligibility

Job summary

Oregon Department of Human Services is seeking an Administrative Specialist 1 to join a team that helps clients access services, schedule tasks, and maintain records in an office setting.

You will greet visitors, handle phones, process forms, support onboarding, manage documents electronically, assist with applications and background checks, and help ensure accurate reporting. This is a permanent, full-time role with strong benefits.

Qualifications

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data.
• An associate degree in general office occupations; and One year of experience with records processing, generating documents, and gathering and sorting data.
• An equivalent combination of education and experience.

Responsibilities

• Greet visitors, answer phones, and help clients get services by providing forms, answering questions, and directing them to staff or resources.
• Assist with scheduling, ordering supplies, preparing reports, supporting interviews and onboarding new staff, and keeping office operations running smoothly.
• Upload and manage client and provider documents using electronic systems and assist with maintaining accurate records.
• Assist home care workers and providers with applications, background checks, and maintaining their records.
• Handle mail, payments, faxes, and office equipment.
• Attend meetings and training courses, take notes, help with community events, and take on special projects.

Skills

Secretarial experience

Administrative support

Communication

Customer service

Education

Associate degree in general office occupations

Equivalent combination of education and experience

Job description

Oregon Department of Human Services is seeking an Administrative Specialist 1 to join a team that helps clients access services, schedule tasks, and maintain records in an office setting.

You will greet visitors, handle phones, process forms, support onboarding, manage documents electronically, assist with applications and background checks, and help ensure accurate reporting. This is a permanent, full-time role with strong benefits.