Office Specialist 2

State of Oregon; Redmond (WA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Amazing benefits package

Cost of Living Adjustments

Annual salary increases

Job summary

The Oregon Department of Human Services is seeking an Office Specialist 2 to provide essential administrative support in a local office. You will answer calls, route inquiries, manage schedules, and connect community members with services and resources.

Role requires attention to detail, multi-tasking, and strong customer service. This permanent, full-time position operates Monday–Friday, 8 am–5 pm PT, with a union-backed environment and robust benefits.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Responsibilities

• Provide administrative support to agency staff and supervisors.
• Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
• Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
• Handle administrative tasks including data entry, case management tasks, and record-keeping.
• Manage incoming and outgoing mail and packages.
• Distribute negotiable items, maintaining and auditing records to prevent discrepancies.

Skills

Clerical experience

Keyboarding

Word processing

Customer service

Attention to detail

Microsoft Office

Education

Associate degree

Tools

Microsoft Office

Job description

Initial Posting Date: 09/02/2026 Application Deadline: 09/10/2026 Agency: Department of Human Services

Salary Range: $3,515 - $4,738 Position Type: Employee

Position Title: Office Specialist 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Step into a role where your organization and care make a real difference. As an Office Specialist 2, you will support important work by guiding and connecting community members with essential services. If you value staying organized, supporting a team, and helping create well‑being for everyone, this could be the role for you.

Summary of Duties

• Provide administrative support to agency staff and supervisors.
• Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
• Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
• Handle administrative tasks including data entry, case management tasks, and record‑keeping.
• Manage incoming and outgoing mail and packages.
• Distribute negotiable items, maintaining and auditing records to prevent discrepancies.

Minimum Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Essential Attributes

• Experience using multiple computer screens to run multiple computer programs simultaneously.
• Experience using attention to detail to complete tasks accurately.
• Experience providing customer service that goes beyond customer expectations.
• Experience adapting with ease to evolving circumstances, deadlines, and priorities.
• Experience using computer systems or databases, including Microsoft Office programs, to file, organize, and retrieve data.
• Experience building trusting relationships with internal and external partners and customers.

Working Conditions

Duties for this role will be performed in the local office. The work schedule is Monday to Friday, 8 am to 5 pm PT. You may interact with individuals experiencing trauma or emotional distress, and there may be times when individuals have difficulty managing their emotional responses. You may encounter situations requiring quick decision making to ensure your safety or the safety of others. Substantial time will be spent in a stationary position while operating a computer.

Background Checks and Requirements

We will conduct a criminal history and background check. A negative criminal history or background check may lead to disqualification. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

• Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification.

Contact Information

Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions. Please include the job requisition number: REQ-205660.

About the Employer

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon "flies with her own wings."