Office Specialist 2

Oregon Department of Human Services; Redmond (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Employee Resource Groups

Cost of Living Adjustments

Salary increases

Benefits package

Public Service Loan Forgiveness

Job summary

The Oregon Department of Human Services is seeking an Office Specialist 2 to provide administrative support to staff and supervisors in a busy office. You will answer calls, coordinate schedules, direct individuals to services, and ensure compliance with policies on payments, documents, and information.

This role emphasizes organization, reliability, and strong customer service. Working in a local office, you will handle data entry, case management tasks, mail, and records auditing, supporting a

Qualifications

• Two years of general clerical experience or an associate degree or an equivalent combination.
• Experience using multiple computer screens to run multiple programs.
• Strong attention to detail and customer service excellence.

Responsibilities

• Provide administrative support to agency staff and supervisors.
• Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
• Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
• Handle data entry, case management tasks, and record-keeping.
• Manage incoming and outgoing mail and packages.
• Distribute negotiable items, maintaining and auditing records to prevent discrepancies.

Skills

Attention to detail

Customer service

Multitask with multiple screens

Adaptability

Relationship building

Education

Associate degree

Tools

Microsoft Office

Job description

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Step into a role where your organization and care make a real difference. As a Office Specialist 2, you will support important work by guiding and connecting community members with essential services. If you value staying organized, supporting a team, and helping create well‑being for everyone, this could be the role for you.

Initial Posting Date

09/02/2026

Application Deadline

09/10/2026

Agency

Department of Human Services

Salary Range

$3,515 - $4,738

Position Type

Employee

Position Title

Office Specialist 2

Summary Of Duties

• Provide administrative support to agency staff and supervisors.
• Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
• Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
• Handle administrative tasks including data entry, case management tasks, and record-keeping.
• Manage incoming and outgoing mail and packages.
• Distribute negotiable items, maintaining and auditing records to prevent discrepancies.

Minimum Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or
• An associate degree in any field. Or
• An equivalent combination of education and experience.

Essential Attributes

• Experience using multiple computer screens to run multiple computer programs simultaneously.
• Experience using attention to detail to complete tasks accurately.
• Experience providing customer service that goes beyond customer expectations.
• Experience adapting with ease to evolving circumstances, deadlines, and priorities. Experience using computer systems or databases, including Microsoft Office programs, to file, organize, and retrieve data.
• Experience building trusting relationships with internal and external partners and customers.

Working Conditions

• Duties for this role will be performed in the local office.
• The work schedule is Monday to Friday, 8 am to 5 pm PT.
• You may interact with individuals experiencing trauma or emotional distress, and there may be times when individuals have difficulty managing their emotional responses.
• You may encounter situations requiring quick decision making to ensure your safety or the safety of others.
• Substantial time will be spent in a stationary position while operating a computer.

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Veterans’ And Oregon National Guard Preference

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions.

Please include the job requisition number: REQ-205660.

• Recruiter: Amanda Alvarado.
• Email: [e-mail]
• Phone (call or text): 541-709-8695.