Dynamic Admin & Customer Service Specialist

Home Climates Inc.; Elizabethtown (KY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Paid vacation

6 paid Holidays

IRA match

Company laptop

Life insurance

Job summary

Home Climates Inc. is seeking an admin and customer service professional to join a fast-paced, team-oriented environment. The candidate will handle multiple tasks, communicate professionally with customers, vendors and colleagues, and manage invoices, CRM updates, scheduling, and service coordination.

We value a proactive attitude, strong organization, attention to detail and follow-through on every task. Equal opportunity employer with a supportive team culture and growth opportunities.

Qualifications

• Must be able to learn multiple tasks and responsibilities.
• Must communicate with customers in a friendly and professional manner.
• Takes action immediately on customer requests and follows through to solution.
• Participate in and oversee numerous administrative responsibilities.
• Maintain detailed notes and follow up on all service requests; internal and external.
• Update CRM in Service Titan for each customer interaction.
• Follow up on leads, proposals and potential sales until closed.
• Cold call current and prospective customers on service and maintenance specials.
• Schedule service and sales appointments and assign staff accordingly.
• Maintain service agreement contracts for renewals and scheduling.

Responsibilities

• Enter vendor bills, invoicing, payments and report generation in QuickBooks if applicable.
• Assist with new installs including warranty registrations and rebate applications.

Skills

Team player

Prioritization

Detail-oriented

Organization

Following through

Tools

QuickBooks

Excel

Word

Microsoft Teams

Job description

Home Climates Inc. is seeking an admin and customer service professional to join a fast-paced, team-oriented environment. The candidate will handle multiple tasks, communicate professionally with customers, vendors and colleagues, and manage invoices, CRM updates, scheduling, and service coordination.

We value a proactive attitude, strong organization, attention to detail and follow-through on every task. Equal opportunity employer with a supportive team culture and growth opportunities.