Dynamic Admin & Customer Service Specialist

HOME CLIMATES LIMITED; Elizabethtown (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid vacation

6 paid holidays

401(k) with company match

Company laptop

Life insurance

Job summary

Home Climates is seeking an Admin / Customer Service professional to join a fast-paced, team-oriented environment. You will manage invoices, CRM updates and scheduling while maintaining a client-focused mindset.

The ideal candidate communicates clearly, handles multiple tasks, and helps improve internal procedures. HVAC knowledge is a plus but not required; we value reliability and a positive attitude.

Qualifications

• Must be computer literate with QuickBooks, Excel, Word and Teams.
• Experience with Service Titan is preferred but not required.
• Strong team player with friendly, professional communication.
• Ability to handle multiple tasks, prioritize and follow through.

Responsibilities

• Interact with customers, vendors and employees by phone, email and text.
• Create and review invoices and process paperwork for new installs.
• Maintain CRM records and update Service Titan entries after interactions.
• Follow up on leads, proposals and scheduling of service appointments.
• Maintain and renew service contracts and respond to customer requests.

Skills

QuickBooks

Excel

Word

Microsoft Teams

Service Titan

CRM system

Communication

Time management

Tools

Service Titan

QuickBooks

Excel

Word

Microsoft Teams

CRM system

Job description

Home Climates is seeking an Admin / Customer Service professional to join a fast-paced, team-oriented environment. You will manage invoices, CRM updates and scheduling while maintaining a client-focused mindset.

The ideal candidate communicates clearly, handles multiple tasks, and helps improve internal procedures. HVAC knowledge is a plus but not required; we value reliability and a positive attitude.