Duty Free Shift Supervisor

Hudson Group; Hudson (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

Hudson, North America's leading travel retailer, is hiring a Duty Free Shift Supervisor at Seattle-Tacoma International Airport. This role involves supervising staff, managing daily operations, and ensuring exceptional customer service. Competitive pay starts at $24.01 per hour with benefits including paid time off and employee discounts. Join a team dedicated to enhancing traveler experiences.

Benefits

20% Hudson Employee Discount

50% Hudson Food and Beverage Discount

PTO

Personal and Parental Leave Programs

Company Paid Life Insurance

Employee Recognition Programs

Advancement and Growth Opportunities

On-going Training & Development

Referral Bonus up to $500

Qualifications

• One or more years working as a Supervisor in a retail setting.
• Experience working in a retail setting.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide flexibility to work any day of the week.
• Oversee multiple team members.
• Conduct store opening/closing procedures.

Skills

Leadership

Problem-solving

Time-management

Multi-tasking

Customer service

Education

High School Diploma or equivalent

Job description

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GrowWithUs! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

• Competitive rate of pay: $24.01 per hour
• Daily Pay- Get your money as you earn it
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• PTO
• Personal and Parental Leave Programs
• Company Paid Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
• Referral Bonus up to $500

This Duty Free Shift Supervisor Job Is For You, If You Enjoy:

• Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers
• Working at Seattle-Tacoma International Airport- Duty Free

Your Team is counting on you as a Duty Free Shift Supervisor to:

• Provide flexibility to work any day of the week, including weekends & holidays
• Work a full-time schedule
• Oversee multiple team members

Duty Free Shift Supervisor Key Responsibilities:

• Provides staff training and coaching with team members on a daily basis
• conducts store opening/closing/ shift change procedures
• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported
• Ensures that staff report to work on time, dressed in clean full uniform, including nametags
• Ensures that all staff tardiness and absences are reported to management
• Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
• Demonstrates effective management of customer queuing
• Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor
• Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)
• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

Required Qualifications:

• Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
• One or more years working as a Supervisor in a retail setting
• Experience working in a retail setting
• Provides supervision and support to store staff
• Works with on-site sales representatives
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Good time-management skills and multi-tasking abilities
• Good problem-solving skills
• High School Diploma or equivalent

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

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