Retail Supervisor

Hudson Group; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading travel retailer in a dynamic role as a Retail Operations Supervisor! This position offers the chance to enhance customer experiences while managing daily store operations. You will play a crucial role in training staff, ensuring compliance with procedures, and maintaining a welcoming environment for customers. With over 30 years in the industry, this innovative firm values leadership and teamwork, providing numerous opportunities for personal growth and career advancement. If you thrive in fast-paced environments and have a passion for retail, this is the perfect opportunity for you!

Benefits

Daily Pay

20% Discount at Hudson

50% Discount on Hudson Food and Beverages

Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Employee Recognition Programs

Opportunities for Advancement

Referral Bonus up to $500

Qualifications

• At least one year of experience as a retail supervisor.
• Strong time-management and multitasking skills.

Responsibilities

• Assist in daily store operations ensuring excellent customer service.
• Train new hires and manage daily tasks of sales associates.
• Oversee cash register tasks and ensure staff compliance.

Skills

Leadership

Time Management

Multitasking

Customer Service

Retail Operations

Education

High School Diploma or equivalent

Job description

GrowWithUs! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

• Hourly Pay Rate: $16.50

Retail Operations Supervisor Responsibilities:

• Help the General Manager and Operational Managers with daily store operations, ensuring an awesome customer service experience.
• Handle store opening, closing, and shift change procedures.
• Manage cash register tasks, including spot checks, end-of-shift cash reconciliations, void processing, and deposits.
• Ensure staff arrive on time in full, clean uniforms, including nametags.
• Report staff tardiness and absences to management.
• Make sure customers are greeted promptly and served by well-trained associates.
• Effectively manage customer lines.
• Train new hires & provide daily coaching to the staff.
• Assign daily duties to sales associates and keep them informed about daily sales targets.
• Strong product knowledge and ensure proper stock replenishment and rotation.
• Stay alert to prevent theft and enforce policies to control internal shrinkage.

Required Qualifications:

• Ability to manage and help plan daily activities with leadership.
• At least one year of experience as a retail supervisor.
• Experience providing supervision and support to store staff.
• Works with on-site sales representatives.
• Approachable and interactive leadership qualities.
• Ability to work in a fast-paced environment.
• Strong time-management and multitasking skills.
• High School Diploma or equivalent.

Other Benefits:

• Daily Pay: Receive your earnings as you work.
• 20% Discount at Hudson, 50% Discount on Hudson Food and Beverages.
• Paid Time Off (PTO).
• Personal and Parental Leave Programs.
• Medical, Dental, and Vision Insurance.
• Company-Paid Life Insurance.
• Employee Recognition Programs.
• Opportunities for Advancement and Growth.
• Referral Bonus up to $500.

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.