Dutch-Speaking Construction CS Pro — Remote Greece

Employers from Greece; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Job summary

Patrique Mercier Recruitment FR is recruiting a Dutch-speaking Customer Service Representative for a leading construction company. You will support Dutch-speaking clients by phone, email and chat, handling inquiries about products, orders and pricing to ensure informed purchasing decisions.

The role requires strong communication skills, prior customer service experience, and proficiency with MS Office and customer service software.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably in construction or related industries.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and ability to work under pressure.

Responsibilities

• Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to construction products, services, and orders.
• Provide product specifications, availability, and pricing information.
• Handle customer complaints and resolve issues to ensure satisfaction.
• Coordinate with internal teams to resolve complex inquiries.

Skills

Fluent Dutch

Fluent English

Customer service experience

Communication skills

Problem solving

Microsoft Office

Tools

Customer service software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is recruiting a Dutch-speaking Customer Service Representative for a leading construction company. You will support Dutch-speaking clients by phone, email and chat, handling inquiries about products, orders and pricing to ensure informed purchasing decisions.

The role requires strong communication skills, prior customer service experience, and proficiency with MS Office and customer service software.