Dutch-Speaking Remote CS Rep – Media & Entertainment

Employers from Greece; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他

Job summary

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Customer Service Representative in the media & entertainment sector. You will engage with Dutch-speaking clients across phone, email, and chat, ensuring accurate information and friendly, helpful support.

Candidates should be fluent in Dutch and English, with strong communication and a customer-focused mindset. Experience in media customer service is a plus, and familiarity with CRM software and MS Office is expected.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service preferred in media/entertainment.
• Strong communication and customer-oriented approach.
• Ability to troubleshoot technical issues and guide customers.

Responsibilities

• Provide exceptional Dutch-speaking customer service across phone, email, and chat.
• Assist with inquiries on subscriptions, content access, and technical support.
• Handle billing and account management issues with timely resolution.
• Communicate effectively to understand needs and propose solutions.
• Stay updated on media content and company policies to give accurate info.
• Document customer interactions and maintain organized records.
• Collaborate with internal teams to resolve escalations promptly.

Skills

Dutch language

English language

Customer service

Communication skills

Troubleshooting

MS Office

CRM software

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Customer Service Representative in the media & entertainment sector. You will engage with Dutch-speaking clients across phone, email, and chat, ensuring accurate information and friendly, helpful support.

Candidates should be fluent in Dutch and English, with strong communication and a customer-focused mindset. Experience in media customer service is a plus, and familiarity with CRM software and MS Office is expected.