Dutch Speaking Partner Support Consultant -Remote in Greece

Employers from Greece; United States; Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR is seeking a Dutch-speaking Partner Support Consultant to assist Dutch-speaking partners in Greece. The role focuses on delivering high-quality customer support, guiding partners on product features, and ensuring satisfaction.

You will communicate in Dutch and English, handle inquiries, document interactions, and collaborate with internal teams to resolve issues. A competitive salary, relocation support, and comprehensive benefits are offered.

Qualifications

• Fluency in Dutch and English (written and spoken).
• Experience in partner support or customer service preferred.
• Strong problem-solving skills and IT familiarity.
• Excellent communication and interpersonal abilities.
• Commitment to customer satisfaction and relationship building.
• Familiarity with CRM systems and support tools.
• Able to thrive in a collaborative, fast-paced environment.

Responsibilities

• Deliver high-quality support to Dutch-speaking partners via phone, email, and chat.
• Address partner inquiries and resolve service issues.
• Guide partners on product features and maximize service use.
• Document partner interactions, inquiries, and resolutions in CRM.
• Collaborate with internal teams to escalate complex issues and develop solutions.
• Engage in proactive follow-ups to ensure concerns are addressed.
• Stay updated on products, trends, and partner feedback to improve support.

Skills

Dutch fluency

English fluency

Partner support experience

CRM proficiency

Communication skills

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a distinguished recruitment agency committed to connecting talented professionals with outstanding job opportunities in Greece. We are currently in search of a Dutch Speaking Partner Support Consultant to join our dynamic team. This role is an excellent fit for those who are passionate about customer service and fluent in Dutch, dedicated to providing exceptional support to our partners.

Responsibilities

• Deliver high-quality support to Dutch-speaking partners through various communication channels, including phone, email, and chat.
• Address partner inquiries and efficiently resolve any service-related issues that arise.
• Guide partners on product features and assist them in maximizing their use of our services.
• Accurately document partner interactions, inquiries, and resolutions in our CRM system.
• Collaborate with internal teams to escalate complex partner issues and develop effective solutions.
• Engage in proactive follow-ups with partners to ensure their concerns are addressed and satisfaction is reached.
• Stay updated on product offerings, industry trends, and partner feedback to enhance our support services continually.

Requirements

• Fluency in Dutch and proficiency in English, both written and verbal.
• Previous experience in partner support, customer service, or a related role is preferred.
• Strong problem-solving skills and familiarity with IT systems.
• Excellent communication and interpersonal skills.
• Commitment to customer satisfaction and relationship building.
• Experience with CRM systems and support tools is a plus.
• Ability to thrive in a collaborative and fast-paced work environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...