Dutch Speaking Client Relations Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package (Flight,

Private Health Insurance

Job summary

Patrique Mercier Recruitment By Nellie is excited to announce a vacancy for a Dutch Speaking Client Relations Specialist. You will nurture strong relationships with Dutch-speaking customers in a fast-paced, friendly environment.

Responsibilities include handling inquiries via phone, email, and live chat; providing tailored product guidance; logging interactions in CRM; and collaborating with the team to improve service.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Experience in client relations or customer support preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving with focus on client satisfaction.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in CRM software and standard computer applications.

Responsibilities

• Engage with Dutch-speaking clients via phone, email, and live chat to maintain relationships.
• Respond to inquiries with tailored product and service guidance.
• Resolve client issues to ensure high satisfaction and loyalty.
• Document all client interactions in the CRM for tracking and follow-up.
• Collaborate with team to improve service delivery and client strategies.
• Identify upsell/cross-sell opportunities based on client needs.
• Stay informed about company offerings and industry trends.

Skills

Dutch language

English language

Customer service

Communication skills

Multitasking

CRM software

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is delighted to announce a vacancy for a Dutch Speaking Client Relations Specialist. This position is ideal for individuals who are enthusiastic about establishing and nurturing strong client relationships while providing outstanding support to Dutch-speaking customers in a lively and dynamic work environment.

Responsibilities

• Engage with Dutch-speaking clients through various communication channels, including phone, email, and live chat, to maintain positive relationships.
• Respond to inquiries related to products and services, offering personalized assistance tailored to client needs.
• Effectively manage client issues to ensure high levels of satisfaction and loyalty.
• Document all client interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with team members to enhance service delivery and improve client relationship strategies.
• Identify opportunities for upselling or cross-selling services based on an understanding of client requirements.
• Stay up-to-date with company offerings and industry trends to keep clients informed.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Experience in client relations, customer support, or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a strong focus on client satisfaction.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficient in CRM software and standard computer applications.
• A genuine passion for building relationships and delivering exceptional client service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...