DSNP Care Navigator & Health Services Support

healthfirst; United States; Remoto; USD 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision coverage

Life insurance

401k contributions

Incentive programs

Descrizione del lavoro

Healthfirst in the United States seeks Care Coordinators to perform care management services and support members navigating the health care system. The role can serve on a call center team or a care management group, with documentation in PHI systems and collaboration with an interdisciplinary team.

Minimum qualifications include CMA/CNA/RMA or related medical training, HS diploma/GED, and strong written and verbal communication.

Competenze

• Must have CMA, CNA, or RMA certification or relevant medical training or work experience.
• HS diploma or GED required.
• Strong written and verbal communication with attention to grammar and punctuation.
• Experience handling multiple priorities in a fast-paced environment.

Mansioni

• For Call Center: handle incoming member calls about benefits, care coordination, program inquiries, and connect to care managers; document calls in designated PHI system.
• For Care Management: manage a caseload, communicate with interdisciplinary team, monitor screenings to improve outcomes.
• Perform outreach calls to members to confirm services are in place.
• Additional duties as assigned.

Conoscenze

Communication skills

Multitasking in fast-paced environment

Verbal and written communication

Formazione

HS diploma/GED

Associate's Degree

Strumenti

PHI system

Descrizione del lavoro

Healthfirst in the United States seeks Care Coordinators to perform care management services and support members navigating the health care system. The role can serve on a call center team or a care management group, with documentation in PHI systems and collaboration with an interdisciplinary team.

Minimum qualifications include CMA/CNA/RMA or related medical training, HS diploma/GED, and strong written and verbal communication.