Drug Department Customer Specialist

Kroger Family of Companies; Tualatin (OR); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Kroger Family of Companies in Oregon is seeking a store associate to create an outstanding customer experience through friendly service and helpful product guidance. You will help keep the department area welcoming, safe, and clean while assisting the department manager in achieving sales and quality goals in line with the Customer 1st strategy and the company’s core values.

Responsibilities include answering questions, maintaining product knowledge, stocking merchandise, and supporting safety

Qualifications

• Retail experience required.
• Ability to handle stressful situations.
• Excellent communication skills.
• Knowledge of basic math.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Know products in the department and respond to questions, making suggestions.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Recommend items to meet customer needs.
• Review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Support safety programs and reportUnsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents.
• Report safety risks and any illegal activity.
• Work cooperatively in a high-paced environment.
• Manage conflict calmly and professionally.
• Maintain honesty and integrity around customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without accommodations.

Skills

Retail experience

Stressful situations

Effective communication

Basic math

Job description

Kroger Family of Companies in Oregon is seeking a store associate to create an outstanding customer experience through friendly service and helpful product guidance. You will help keep the department area welcoming, safe, and clean while assisting the department manager in achieving sales and quality goals in line with the Customer 1st strategy and the company’s core values.

Responsibilities include answering questions, maintaining product knowledge, stocking merchandise, and supporting safety