Drug Store Customer Experience Specialist

Kroger; Medford (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger in Medford, OR is seeking a Customer Service Representative to create outstanding experiences through friendly, helpful service. You will maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding Kroger's Customer 1st strategy.

Ideal candidates have retail experience, strong communication, and basic math skills. You will assist customers, stock shelves, participate in safety programs, and handle high-paced periods with honesty

Qualifications

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review sell by dates and take appropriate action.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger in Medford, OR is seeking a Customer Service Representative to create outstanding experiences through friendly, helpful service. You will maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding Kroger's Customer 1st strategy.

Ideal candidates have retail experience, strong communication, and basic math skills. You will assist customers, stock shelves, participate in safety programs, and handle high-paced periods with honesty