Drug Department Customer Service Specialist

Kroger Family of Companies; Hebron Estates (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger Family of Companies is hiring to create an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in achieving sales goals while upholding quality standards and the Customer 1st mindset.

You will engage customers, respond to questions, suggest products, and promote specials. The role emphasizes safety, accuracy in stock, and collaboration with team members to deliver excellent service.

Qualifications

• Retail experience required.
• Ability to handle stressful situations.
• Strong communication skills.
• Basic math skills.

Responsibilities

• Create an environment that makes customers feel welcome, important and appreciated.
• Know products in the department and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to ensure customers get what they want and need.
• Follow safety procedures and identify unsafe conditions.

Skills

Retail experience

Stress management

Effective communication

Basic math

Job description

Kroger Family of Companies is hiring to create an outstanding customer experience and maintain a safe, clean environment. You will assist the department manager in achieving sales goals while upholding quality standards and the Customer 1st mindset.

You will engage customers, respond to questions, suggest products, and promote specials. The role emphasizes safety, accuracy in stock, and collaboration with team members to deliver excellent service.