Grocery Customer Experience Specialist

Kroger Family of Companies; Tualatin (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Oregon is seeking a customer-focused team member to support store operations and provide exceptional service. You will help customers, maintain a safe, clean environment, and assist the department manager in hitting sales goals while upholding quality standards.

The role emphasizes trust, respect, and integrity, with opportunities to grow while delivering the Kroger Customer 1st experience through everyday interactions and attention to detail.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products and be able to respond to questions and suggest items.
• Offer product samples to help customers discover new items they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products that they have ordered.
• Recommend items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness and review sell-by dates.

Skills

Customer service

Communication

Stress management

Math basics

Job description

Kroger Family of Companies in Oregon is seeking a customer-focused team member to support store operations and provide exceptional service. You will help customers, maintain a safe, clean environment, and assist the department manager in hitting sales goals while upholding quality standards.

The role emphasizes trust, respect, and integrity, with opportunities to grow while delivering the Kroger Customer 1st experience through everyday interactions and attention to detail.