Driver Ops Lead: Dispatch, Safety & People

Greyhound Lines, Inc.; San Francisco (CA); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Comprehensive Wellness Coverage

401(k) Matching

Flexible Time Off

Paid Parental Leave

Company Paid Life Insurance

Lifestyle Spending Account

Tuition Support

24/7 Employee Assistance Program

Free Travel Perks

Job summary

Greyhound Lines, Inc. is seeking a Driver Supervisor in San Francisco to oversee the driver workforce, monitor performance, and manage day-to-day operations. The role focuses on ensuring safety, proper training, and adherence to company procedures.

You will work with HR on personnel matters, manage labor relations, and ensure compliance with DOT and FMCSA standards while aiming for high on-time performance and strong driver engagement. Leadership and data-driven decision making are key.

Qualifications

• Bachelor's degree preferred.
• 1+ year in operations experience.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, generate reports, and make data-driven decisions.
• Diplomacy and discretion in establishing relationships with union officials; labor relations and CBA experience preferred.
• Proficient in Microsoft Office with emphasis on Excel and Windows applications.

Responsibilities

• Daily interaction with the driver workforce: interviews, selects, trains, and manages drivers.
• Ensures drivers are trained and retrained per procedures.
• Monitors performance and provides ongoing feedback using DOT metrics and customer feedback.
• Manages driver dispatch for route personnel and ensures proper coverage.
• Ensures timely attendance and proper uniform dress.
• Maintains safety and regulatory compliance with DOT and FMCSA standards.
• Oversees credentialing to operate commercial vehicles.
• Collaborates with HR on personnel matters and labor relations.

Skills

Leadership

Operations

Communication

Data analysis

Education

Bachelor's degree

Tools

Microsoft Office Suite

Excel

Job description

Greyhound Lines, Inc. is seeking a Driver Supervisor in San Francisco to oversee the driver workforce, monitor performance, and manage day-to-day operations. The role focuses on ensuring safety, proper training, and adherence to company procedures.

You will work with HR on personnel matters, manage labor relations, and ensure compliance with DOT and FMCSA standards while aiming for high on-time performance and strong driver engagement. Leadership and data-driven decision making are key.