Driver Operations Supervisor

Greyhound Bus Lines Inc; Chicago (IL); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Comprehensive wellness coverage

401(k) matching

Flexible time off

Paid parental leave

Company paid life insurance

Lifestyle spending account

Tuition support

24/7 Employee Assistance Program

Free travel perks

Job summary

Greyhound Bus Lines Inc. seeks a Driver Supervisor to oversee a group of drivers, monitor performance, and manage dispatch operations. You will lead day-to-day driver activities, ensure training, safety compliance, and labor relations in alignment with DOT and FMCSA regulations.

The role rewards leadership with a 10% annual bonus eligibility and offers comprehensive benefits. You will partner with HR to address personnel matters and drive improvements in on-time performance and workforce

Qualifications

• Bachelor's degree preferred.
• 1+ year in operations experience.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, generate reports, and make data-driven decisions.
• Safety and Workers Compensation, Labor relations, and CBA experience preferred.
• Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.

Responsibilities

• Oversee driver workforce, interviews, selects, trains, and manages the driver workforce.
• Ensure all personnel have been trained and/or retrained according to procedures.
• Follow up with new drivers on performance.
• Manage driver dispatch for route personnel and coverage.
• Ensure drivers report to work on time and in proper uniform.
• Provide ongoing feedback using DriveCam reporting and customer feedback.
• Investigate safety and labor relations issues and take appropriate action.
• Plan future books offs and run changes.
• Ensure safety standards and DOT/FMCSA compliance.
• Ensure drivers are credentialed to operate commercial vehicles.
• Collaborate with HR on personnel matters and labor relations.
• Enforce CBA and proper grievance handling.
• Review DOT logs (electronic/paper).
• Monitor on-time performance in real time.
• Manage performance and disciplinary actions as needed.

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Reporting

Safety and regulatory adaptation

Discretion in labor relations

Education

Bachelor's degree

Tools

Microsoft Office (Excel)

Job description

Greyhound Bus Lines Inc. seeks a Driver Supervisor to oversee a group of drivers, monitor performance, and manage dispatch operations. You will lead day-to-day driver activities, ensure training, safety compliance, and labor relations in alignment with DOT and FMCSA regulations.

The role rewards leadership with a 10% annual bonus eligibility and offers comprehensive benefits. You will partner with HR to address personnel matters and drive improvements in on-time performance and workforce