Driver Operations & Dispatch Specialist

WEL WAREHOUSING INC; De Pere (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

WEL Warehousing Inc. is seeking a Driver Support Coordinator to provide tactical support for Driver Managers, maintaining driver boards, updating dispatch data, and ensuring accurate, timely fleet operations.

You'll coordinate communications between drivers and support departments, run check calls, assist with reports and compliance tracking, and keep documentation current to enable DM/FM’s to focus on driver performance and service delivery.

Qualifications

• High School Diploma or equivalent; required.
• 1+ year of administrative, dispatch, or operations support experience.
• Experience in a trucking/logistics environment is a plus.
• Knowledge of DOT regulations and hours of service/logging requirements.
• Proficiency with Microsoft Office Suite and Windows; AS400 a plus.

Responsibilities

• Monitor and track fleet movement to ensure on-time performance.
• Conduct VTC reviews and audits for compliance and accuracy.
• Execute dispatch functions including assignment and movement coordination.
• Provide drivers with routing assistance and turn-by-turn directions as needed.
• Maintain and update the Situation Board for real-time visibility.
• Process and reconcile checks and manage compliance-related tasks.
• Coordinate preventive maintenance schedules to minimize disruption.
• Code trucks for service events and inspections; ensure documentation accuracy.

Skills

Administrative support

Dispatch workflow

DOT regulations

Detail-oriented

Multitasking

Communication

Education

High School Diploma or equivalent

Tools

AS400

Microsoft Office

Windows

Job description

WEL Warehousing Inc. is seeking a Driver Support Coordinator to provide tactical support for Driver Managers, maintaining driver boards, updating dispatch data, and ensuring accurate, timely fleet operations.

You'll coordinate communications between drivers and support departments, run check calls, assist with reports and compliance tracking, and keep documentation current to enable DM/FM’s to focus on driver performance and service delivery.