Fleet Operations Support Specialist

WEL Companies; De Pere (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

WEL Companies in De Pere, WI seeks a Driver Support Coordinator to provide tactical support to the Driver Manager, maintaining driver boards, dispatch data, and communications across departments. The role focuses on accuracy, reporting, and compliance to enable performance and service delivery.

The position requires 1+ year of administrative/dispatch experience, a High School Diploma, and some familiarity with DOT hours of service.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year of administrative, dispatch, or operations support experience preferred.
• Experience in trucking or logistics environment is a plus.
• Knowledge of Microsoft Office Suite and Windows is preferred.
• AS400 experience is a plus.

Responsibilities

• Monitor and track fleet movement to ensure on-time performance; proactively communicate late plan deviations to Driver Managers.
• Conduct VTC reviews and routine VTC audits for compliance and accuracy.
• Execute loaded and empty (MT) dispatch functions, including assignment and movement coordination.
• Provide drivers with turn-by-turn directions and routing assistance as needed.
• Maintain and update the Situation Board for real-time operational visibility.
• Process and reconcile EFS checks per company procedures.
• Manage compliance tasks including vehicle registrations, IFTA renewals, random selections, and training tracking.
• Coordinate and route preventive maintenance schedules to minimize disruption.
• Code trucks for service events and maintenance routing.
• Code and route trucks for through-shop inspections and service needs.
• Monitor fuel compliance standards and reporting.
• Track NN Days to support performance metrics.
• Maintain and update LTL scorecard performance metrics.
• Conduct and document check calls to ensure shipment visibility and service compliance.

Skills

High stress tolerance

Multitasking

Detail oriented

Team player

Time management

DOT hours of service

Education

High School Diploma

Tools

AS400

Microsoft Office

Proprietary software

Job description

WEL Companies in De Pere, WI seeks a Driver Support Coordinator to provide tactical support to the Driver Manager, maintaining driver boards, dispatch data, and communications across departments. The role focuses on accuracy, reporting, and compliance to enable performance and service delivery.

The position requires 1+ year of administrative/dispatch experience, a High School Diploma, and some familiarity with DOT hours of service.