Driver License Center Support Specialist

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 42,000 - 52,000; Full time

Job summary

The Commonwealth of Pennsylvania is hiring a Driver License Examiner Assistant in Lehigh County to guide customers through licensing steps and support highway safety. You will interact with the public, verify documents, and enter information into online systems, ensuring accuracy and security in the licensing process.

The role features regular hours, on-site work, and responsibilities in testing support, document review, and customer service, with strict adherence to fee waiver procedures and

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers, provide forms, and help applicants understand required steps.
• Examine identification and application materials for accuracy and authenticity.
• Administer knowledge tests and conduct vision screenings for applicants.
• Enter applicant information and test results into on-line systems.
• Answer questions and explain requirements for REAL ID and other license services.
• Follow customer service standards and apply correct fee waiver procedures.

Skills

Customer service

Public interaction

Data entry

Job description

The Commonwealth of Pennsylvania is hiring a Driver License Examiner Assistant in Lehigh County to guide customers through licensing steps and support highway safety. You will interact with the public, verify documents, and enter information into online systems, ensuring accuracy and security in the licensing process.

The role features regular hours, on-site work, and responsibilities in testing support, document review, and customer service, with strict adherence to fee waiver procedures and