Driver License Examiner Assistant: Customer & Fraud

Commonwealth of Pennsylvania; Pennsylvania; Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

Commonwealth of Pennsylvania's PennDOT is seeking a Driver License Examiner Assistant in the Lehigh Valley licensing center to support customer service and safety. You will review documents, assist applicants, and enter information into licensing systems, enabling efficient license and ID services.

The role involves administering knowledge tests, vision screenings, and guiding customers on renewals, REAL ID, CDL requirements, and related services.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsabilités

• Greet applicants, provide forms, and guide customers through license and ID service steps.
• Examine identification documents to confirm authenticity and prevent fraud.
• Administer knowledge tests and conduct vision screenings using approved tools.
• Enter application and testing information into on-line driver license systems.
• Provide information on renewals, duplicates, transfers, REAL ID, CDL requirements, and related services.
• Follow customer service policies, apply fee waiver rules, and maintain a clean and organized workspace.

Connaissances

Customer service

Data entry

Description du poste

Commonwealth of Pennsylvania's PennDOT is seeking a Driver License Examiner Assistant in the Lehigh Valley licensing center to support customer service and safety. You will review documents, assist applicants, and enter information into licensing systems, enabling efficient license and ID services.

The role involves administering knowledge tests, vision screenings, and guiding customers on renewals, REAL ID, CDL requirements, and related services.