Customer-Focused Driver License Assistant

Commonwealth of Pennsylvania; McCandless (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Transportation is hiring a Driver License Examiner Assistant in Allegheny County. You will guide customers through steps in the licensing process, verifying identities, and entering information into online systems.

This role emphasizes service, accuracy, and safety. The position involves customer interaction, document verification, test administration, data processing, and compliance with fee waivers.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• Must meet PA residency requirements.
• Ability to perform essential job functions.

Responsibilities

• Greet customers, provide forms, and assist applicants with required steps
• Review identification materials for accuracy and authenticity
• Administer knowledge exams and conduct vision screenings
• Enter applicant information and test results into online systems
• Apply correct fee waiver procedures and follow customer service policies
• Follow safety rules, report concerns, and maintain awareness of work area conditions

Skills

Customer service

Communication

Attention to detail

Data entry

Job description

Commonwealth of Pennsylvania's Department of Transportation is hiring a Driver License Examiner Assistant in Allegheny County. You will guide customers through steps in the licensing process, verifying identities, and entering information into online systems.

This role emphasizes service, accuracy, and safety. The position involves customer interaction, document verification, test administration, data processing, and compliance with fee waivers.