Driver License Assistant: Customer Focus & ID Verification

Commonwealth of Pennsylvania; Malvern (Chester County); On-site; USD 44,000 - 66,000; Full time

Job summary

The Commonwealth of Pennsylvania in Malvern, PA is hiring a Driver License Examiner Assistant to support customer processing at the Driver License Center by checking identification, assisting with applications, and entering licensing information.

The role involves greeting customers, verifying IDs to prevent fraud, administering vision and knowledge tests, entering data, explaining licensing options and REAL ID requirements, and processing documents.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers and explain required steps for licensing services.
• Verify applicant identification to confirm authenticity and prevent fraud.
• Administer vision screenings and knowledge tests using approved tools and procedures.
• Enter customer information, test results, and application details into online systems.
• Explain licensing options, REAL ID requirements, and related services.
• Prepare letters, review forms, and ensure proper codes and procedures are used.

Skills

Public information

Job description

The Commonwealth of Pennsylvania in Malvern, PA is hiring a Driver License Examiner Assistant to support customer processing at the Driver License Center by checking identification, assisting with applications, and entering licensing information.

The role involves greeting customers, verifying IDs to prevent fraud, administering vision and knowledge tests, entering data, explaining licensing options and REAL ID requirements, and processing documents.