Driver License Examiner Assistant - Whitehall

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 42,000 - 52,000; Full time

Job summary

The Commonwealth of Pennsylvania is hiring a Driver License Examiner Assistant in Lehigh County to guide customers through licensing steps and support highway safety. You will interact with the public, verify documents, and enter information into online systems, ensuring accuracy and security in the licensing process.

The role features regular hours, on-site work, and responsibilities in testing support, document review, and customer service, with strict adherence to fee waiver procedures and

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers, provide forms, and help applicants understand required steps.
• Examine identification and application materials for accuracy and authenticity.
• Administer knowledge tests and conduct vision screenings for applicants.
• Enter applicant information and test results into on-line systems.
• Answer questions and explain requirements for REAL ID and other license services.
• Follow customer service standards and apply correct fee waiver procedures.

Skills

Customer service

Public interaction

Data entry

Job description

NOTE: This posting will close on OCTOBER 25, 2026 or after a total of 25 applications are received, whichever occurs first.

Be part of the team that helps keep Pennsylvania roads safe. As a Driver License Examiner Assistant with the Department of Transportation in Lehigh County, you will guide customers through important licensing steps that support highway safety. This role offers steady public interaction, meaningful responsibility, and a chance to make a real impact. Join a workplace that values accuracy, service, and professionalism.

This position supports safe and efficient licensing services by assisting customers, verifying documents, and entering application information. The work plays a key role in protecting identity security and ensuring smooth operations at the Driver License Center. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Assistance: Greet customers, provide forms, and help applicants understand required steps
• Document Review: Examine identification and application materials for accuracy and authenticity
• Testing Support: Administer knowledge tests and conduct vision screenings for applicants
• Data Entry: Enter applicant information and test results into on-line systems
• Service Guidance: Answer questions and explain requirements for REAL ID and other license services
• Policy Compliance: Follow customer service standards and apply correct fee waiver procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.