Drive-Thru Team Lead: Coach, Optimize Service & Scores

Chick-fil-A; Greenville (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Health, Dental, Vision Benefits

Free Meals & Discounts

Flexible Hours

Advancement Opportunities

Paid Time Off

$2,500 Scholarship Opportunity

Employee Incentive Market

Tenure Bonuses / Awards

Closed Sundays

It's a Great Place to Work

Self Care / Your Choice Monthly Stipd

Phone Monthly Stipend

Uniform Quarterly Stipend

Job summary

Chick-fil-A Greenville (MS) is hiring for Drive-Thru Lead to support Kitchen and Front of House teams and drive drive-thru score improvements. You will train team members, coach standards, and ensure fast, friendly service while upholding Chick-fil-A’s values.

We seek hard-working, friendly, team-oriented individuals who are coachable and eager to serve guests. This role offers a path to advancement and a culture of honor, dignity, and respect within a leading American fast-food brand.

Qualifications

• Must be at least 18 years old at hire date.
• Commitment to guest service and teamwork.
• Ability to follow Food Safety and Food Quality procedures.
• Strong communication and verbal skills.

Responsibilities

• As Drive-Thru Lead, support Kitchen and Front of House teams.
• Track Drive-Thru scores (speed of service and guest experience).
• Train and coach Drive-Thru standards and best practices.
• Demonstrate positive attitude and coachability while serving guests.

Skills

Communication skills

Team player

Punctuality

Attention to detail

Multi-tasking

Fast-paced environment

Job description

Chick-fil-A Greenville (MS) is hiring for Drive-Thru Lead to support Kitchen and Front of House teams and drive drive-thru score improvements. You will train team members, coach standards, and ensure fast, friendly service while upholding Chick-fil-A’s values.

We seek hard-working, friendly, team-oriented individuals who are coachable and eager to serve guests. This role offers a path to advancement and a culture of honor, dignity, and respect within a leading American fast-food brand.