Drive-Thru Team Lead

Chick-fil-A; Greenville (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Health, Dental, Vision Benefits

Free Meals & Discounts

Flexible Hours

Advancement Opportunities

Paid Time Off

$2,500 Scholarship Opportunity

Employee Incentive Market

Tenure Bonuses / Awards

Closed Sundays

It's a Great Place to Work

Self Care / Your Choice Monthly Stipd

Phone Monthly Stipend

Uniform Quarterly Stipend

Job summary

Chick-fil-A Greenville (MS) is hiring for Drive-Thru Lead to support Kitchen and Front of House teams and drive drive-thru score improvements. You will train team members, coach standards, and ensure fast, friendly service while upholding Chick-fil-A’s values.

We seek hard-working, friendly, team-oriented individuals who are coachable and eager to serve guests. This role offers a path to advancement and a culture of honor, dignity, and respect within a leading American fast-food brand.

Qualifications

• Must be at least 18 years old at hire date.
• Commitment to guest service and teamwork.
• Ability to follow Food Safety and Food Quality procedures.
• Strong communication and verbal skills.

Responsibilities

• As Drive-Thru Lead, support Kitchen and Front of House teams.
• Track Drive-Thru scores (speed of service and guest experience).
• Train and coach Drive-Thru standards and best practices.
• Demonstrate positive attitude and coachability while serving guests.

Skills

Communication skills

Team player

Punctuality

Attention to detail

Multi-tasking

Fast-paced environment

Job description

Benefits at Chick-fil-A Greenville (MS):

• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Health, Dental, Vision Benefits - In our continuing effort to show Care, all Full Time Team Members have access to very affordable Healthcare plans. [Full Time Team Members]
• Free Meals & Discounts - All Team Members are granted meals when working on shift and are able to get 50% off discounts while off shift.
• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Advancement Opportunities - We want to foster an environment where everyone is given the chance to grow and development themselves, professionally or personally.
• Paid Time Off - We believe everyone needs time to recharge the batteries, and we want to encourage you to do this by giving you peace of mind to do that without losing income. [Full Time Team Members]
• $2,500 Scholarship Opportunity - All Chick-fil-A Team Members have the opportunity to apply for college scholarships. Since 1973 more than $136 million dollars in scholarships have been given to over 80,000 Team Members.
• Employee Incentive Market - We have a very nice employee incentive plan that rewards and recognizes Remarkable work these incentives can be redeemed for a number of cool prizes, goodies, and extra employee benefits.
• Tenure Bonuses / Awards - Whether you are with us for the short term or long term we want everyone to know that we are a Company that you can be happy to say this is my career; and we want to reward those tenure milestones.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to rest or spend time with family and friends.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Self Care / Your Choice Monthly Stipend (Director Level Only)
• Phone Monthly Stipend (Director Level Only)
• Uniform Quarterly Stipend (Director Level Only)

Ideal Team Member Characteristics:

• Hungry
• Trustworthy
• Team Player
• Committed
• Positive

Job Requirements:

• Must be at least 18 years of age upon hire date
• Go above and beyond for Fellow Team Members and Guests; provide Second Mille Service
• Ensure all guests receive signature Chick-fil-A food and services
• Be punctual, responsible, dependable, courteous, coachable, and mature
• Maintain strict adherence to to Food Safety procedures
• Maintain strict adherence to Food Quality procedures
• Have strong communication/verbal skills
• Able to work well independently and in a team environment
• Have an eye for detail orientated and prepare all products to Chick-fil-A Standards
• Be able and willing to multi-task and work multiple positions in the restaurant when needed
• Be able to stand for 4-6 hours at a time
• Able to lift 40 - 60 pounds on a consistent basis

Thank you for your interest in employment at Chick-fil-A Greenville (MS)! Upon submitting your application, you'll be contacted via phone or email within 1-4 business days. Please do not contact the store.

As the Drive-Thru Lead, you will support the Kitchen and Front of House team by tracking all Drive-Thru scores, including but not limited to speed of service and guest experience ratings. You will also be responsible for creating and implementing creative ways of tracking scores and engaging the Team Members. Additionally, you will be asked to train and coach all Drive-Thru standards and best practices. Successful Team Leads will conduct themselves in a positive attitude, are coachable, and have a truthful character going above and beyond for their fellow Team Members and guests. We are looking for hard-working, friendly, enthusiastic, team-oriented, honest, and people that enjoy serving each other as well as our guest.We will teach you everything else you need to know!

A job at Chick-fil-A is more than just a job. We are committed to a workplace culture where everyone is treated with Honor, Dignity, and Respect.

Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.