Lead Restaurant Operations & Team Growth

Chick-fil-A; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Chick-fil-A in Memphis seeks a Restaurant Leader to guide and optimize daily operations across Drive Thru, Front Counter/Catering, Culinary, Facilities, Training and Recruiting. You will coach managers and teams to achieve service excellence, maintain food safety, and uphold Chick-fil-A standards.

The role emphasizes planning, Lean-like improvement, and relationship-building with a diverse staff. Lead with urgency, attention to detail, and a passion for guest satisfaction.

Qualifications

• Experience leading restaurant operations and multi-area accountability.
• Proven ability to coach managers and team members toward goals.
• Strong focus on food safety, cleanliness, and consistent procedures.
• Experience in hiring, training and developing staff in a fast-paced environment.

Responsibilities

• Oversee overall restaurant operations and achieve area results.
• Select, train, develop and recognize best people for the team.
• Manage daily activities to deliver excellent guest service.
• Maintain high standards for food quality, safety and cleanliness.

Skills

Leadership

Coaching

Operations management

Training

Recruiting

Food safety

Planning

Teamwork

Job description

Chick-fil-A in Memphis seeks a Restaurant Leader to guide and optimize daily operations across Drive Thru, Front Counter/Catering, Culinary, Facilities, Training and Recruiting. You will coach managers and teams to achieve service excellence, maintain food safety, and uphold Chick-fil-A standards.

The role emphasizes planning, Lean-like improvement, and relationship-building with a diverse staff. Lead with urgency, attention to detail, and a passion for guest satisfaction.