Drive-Thru Guest Experience Specialist

Chick-fil-A; Greensboro (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Chick-fil-A in Greensboro, NC is seeking a Face-to-Face Team Member to welcome guests at the drive-thru, take accurate orders, and deliver outstanding hospitality. This role emphasizes personal interaction, enthusiastic service, and attention to detail in a fast-paced, outdoor setting.

Join a team that values teamwork, leadership development, and a positive, people-focused environment. Flexible, part-time shifts provide opportunities to grow in hospitality and guest relations.

Qualifications

• Must have a friendly, welcoming demeanor.
• Excellent communication and listening skills.
• Strong attention to detail and accuracy in orders.

Responsibilities

• Create a warm welcome for each guest, using their name when possible.
• Accurately take and verify orders to ensure first-time accuracy.
• Use courteous, professional language and a hospitable tone.
• Maintain Core 4 service standards: eye contact, smile, speak enthusiastically, stay connected.
• Prioritize personal interactions to support order accuracy and fast service.
• Encourage guests with kind words and upbeat engagement.
• Communicate clearly with teammates to keep drive-thru operations smooth.

Skills

Friendly attitude

Clear communication

Attentive listening

Dependability

Willingness to learn

Outdoor work readiness

Job description

Chick-fil-A in Greensboro, NC is seeking a Face-to-Face Team Member to welcome guests at the drive-thru, take accurate orders, and deliver outstanding hospitality. This role emphasizes personal interaction, enthusiastic service, and attention to detail in a fast-paced, outdoor setting.

Join a team that values teamwork, leadership development, and a positive, people-focused environment. Flexible, part-time shifts provide opportunities to grow in hospitality and guest relations.