Drive Industrial & Data Center Success — CS Associate

Intervala, LLC; Mount Pleasant (Westmoreland County); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision benefits

401(k) plan

Paid time off

Descripción de la vacante

Intervala, LLC in Mount Pleasant, PA is seeking a Customer Success Associate to support Industrial and Data Center customers. The role focuses on order status, lifecycle management from RFP to delivery, and collaboration with Engineering, Production, Planning, Sourcing, and other teams.

The ideal candidate has strong communication, organization, and time-management skills, with familiarity in ERP/MRP systems and MS Office tools.

Formación

• Degree preferred in Business, Supply Chain, Engineering or related field.
• Experience with ERP/MRP systems desired.
• Strong communication and organizational skills required.

Responsabilidades

• Support order status, expediting, shipping dates, pricing, and credit processing.
• Assist lifecycle from RFP through delivery of product and service.
• Enter and maintain customer orders in the ERP system.
• Coordinate with internal teams to move orders through production and fulfillment.
• Maintain documentation and create reports using computer systems.
• Develop knowledge to become a trusted customer-facing contact.

Conocimientos

Communication

Organization

Multitasking

Time management

Problem solving

Attention to detail

Data entry

Educación

Bachelor's degree

Associate's degree

High school diploma/GED

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

ERP/MRP systems

Descripción del empleo

Intervala, LLC in Mount Pleasant, PA is seeking a Customer Success Associate to support Industrial and Data Center customers. The role focuses on order status, lifecycle management from RFP to delivery, and collaboration with Engineering, Production, Planning, Sourcing, and other teams.

The ideal candidate has strong communication, organization, and time-management skills, with familiarity in ERP/MRP systems and MS Office tools.