Assistant General Manager — Drive-In Operations Leader

Sonic Drive-In; Monroeville (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant General Manager in Monroeville, AL to train and support drive-in staff, ensure clean, safe, and efficient service, and deliver excellent guest experiences. You will assist the General Manager and gradually handle duties independently.

Responsibilities include staffing, inventory, payroll records, and adherence to policies. This role emphasizes leadership, scheduling, and problem-solving to drive performance and guest satisfaction.

Qualifications

• Minimum of two years of restaurant management experience.
• Experience running shifts with or without supervision.
• Willing to work a minimum 5 day workweek with 4 closing shifts or 4 day week with guarantees.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws.

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on always serving the customer
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan
• Other duties as assigned

Education

High school diploma

Advanced studies in business/restaurant management

Job description

Sonic Drive-In is seeking an Assistant General Manager in Monroeville, AL to train and support drive-in staff, ensure clean, safe, and efficient service, and deliver excellent guest experiences. You will assist the General Manager and gradually handle duties independently.

Responsibilities include staffing, inventory, payroll records, and adherence to policies. This role emphasizes leadership, scheduling, and problem-solving to drive performance and guest satisfaction.