Drive-In General Manager: Lead Team & Guest Experience

Sonic Drive-In; Alexandria (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Sonic Drive-In is seeking a General Manager to lead and coach crew and carhop teams, ensuring top-notch food service and guest experience. You will oversee staffing, training, scheduling, inventory, and cost controls while upholding safety and health standards.

You will direct operations, implement staffing and training plans, and craft marketing initiatives to boost sales. A strong leader with two years’ QSR management and solid communication skills will thrive in this role.

Qualifications

• HS diploma or equivalent required; advanced studies preferred.
• Minimum of two years restaurant management experience (QSR preferred).
• Ability to work a minimum 5 day workweek with irregular hours, nights, weekends and holidays.
• Knowledge of federal and state labor laws and local health and sanitation regulations.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Manages, trains, and coaches crew, team members, carhops and skating carhops.
• Directs and assigns drive-in staff to meet service and quality standards.
• Monitors compliance with employee handbook and practices.
• Performs restaurant opening and/or closing duties.
• Prepares work schedules and adjusts staffing levels as needed.
• Maintains inventory and places orders within cost controls.
• Keeps payroll and employment records up to date.
• Fosters a customer-service mindset and resolves guest requests promptly.
• Recruits and interviews staff to achieve proper staffing.
• Prepares operational reports and develops action plans for financial trends.
• Develops and implements a marketing plan.

Skills

Leadership

Staff development

Customer service

Communication

Problem solving

Time management

Attention to detail

Education

High School Diploma or equivalent

Advanced studies in business or restaurant management

Tools

POS system

Microsoft Excel

Job description

Sonic Drive-In is seeking a General Manager to lead and coach crew and carhop teams, ensuring top-notch food service and guest experience. You will oversee staffing, training, scheduling, inventory, and cost controls while upholding safety and health standards.

You will direct operations, implement staffing and training plans, and craft marketing initiatives to boost sales. A strong leader with two years’ QSR management and solid communication skills will thrive in this role.