Drive-In General Manager: Lead Ops & Guest Experience

Sonic Drive-In; New Iberia (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Sonic Drive-In in New Iberia, LA, seeks an experienced General Manager to lead daily operations, supervise staff, and ensure an outstanding guest experience.

You will recruit and train team members, manage scheduling and labor costs, oversee food safety and sanitation, and drive local marketing efforts.

This role demands strong leadership, excellent communication, and the ability to balance quality service with profitable performance.

Qualifications

• High school diploma or equivalent is required.
• 3+ years restaurant management experience preferred (QSR preferred).
• Experience running a restaurant shift without supervision is required.
• Knowledge of labor and employment laws is preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate staff.
• Manage staff compensation levels per company guidelines.
• Oversee drive-in operations to provide an optimal guest experience.
• Coordinate opening and closing duties.
• Handle guest and employee issues professionally.
• Plan, forecast, and adjust food, labor, and inventory for cost-control.
• Lead team meetings and maintain records.
• Prepare operational reports and manage vendor performance.
• Oversee local marketing initiatives and business performance.
• Ensure equipment maintenance and sanitation standards.
• Ensure compliance with policies and laws.
• Maintain attendance and shift coverage.

Skills

Leadership

Staff training

Communication

Time management

Problem solving

Conflict resolution

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

Sonic Drive-In in New Iberia, LA, seeks an experienced General Manager to lead daily operations, supervise staff, and ensure an outstanding guest experience.

You will recruit and train team members, manage scheduling and labor costs, oversee food safety and sanitation, and drive local marketing efforts.

This role demands strong leadership, excellent communication, and the ability to balance quality service with profitable performance.