Drive-In Assistant Manager: Lead Team & Guest Experience

Sonic Drive-In; Florida; Presencial; USD 36.000 - 48.000; Tempo integral

Resumo da vaga

SONIC Drive-In in Florida is seeking an Assistant Manager to support the General Manager in running daily drive-in operations. You will train and supervise Team Members, Carhops, and Skating Carhops, ensuring quality food service in a clean, safe, and efficient environment.

Duties include opening/closing, adjusting staffing and inventory, completing weekly inventory and records, and enforcing the employee handbook.

Qualificações

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations required.
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Responsabilidades

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Conhecimentos

Restaurant management

Communication skills

Math skills

Multitasking

Flexibility

Descrição da vaga

SONIC Drive-In in Florida is seeking an Assistant Manager to support the General Manager in running daily drive-in operations. You will train and supervise Team Members, Carhops, and Skating Carhops, ensuring quality food service in a clean, safe, and efficient environment.

Duties include opening/closing, adjusting staffing and inventory, completing weekly inventory and records, and enforcing the employee handbook.