Downtown Nashville Front Office Leader | Guest Experience

BENCHMARK; Nashville (TN); Sur place; USD 64 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive Wages

Medical/Dental/Vision Insurance Plans

Matched 401K Options

Discounted Room Rates

Résumé du poste

Cambria Hotel Nashville Downtown, part of Pyramid Global Hospitality, seeks a dynamic Front Office Lead to drive guest service excellence. You will oversee daily front desk operations, mentor staff, and ensure seamless check-in/check-out while maintaining brand standards and financial controls.

Join a growing portfolio of properties and enjoy competitive wages, comprehensive benefits, and growth opportunities within a respected hospitality leader.

Qualifications

• Experience leading front office teams in hospitality.
• Strong guest service orientation and problem-solving skills.

Responsabilités

• Lead and oversee daily front office operations at Cambria Nashville Downtown.
• Ensure seamless guest check-in/out and exceptional service levels.
• Train and mentor front desk staff to meet brand standards and cash-control procedures.
• Collaborate with hotel leadership to drive guest satisfaction and revenue.

Connaissances

Front Office Leadership

Guest Service Excellence

Description du poste

Cambria Hotel Nashville Downtown, part of Pyramid Global Hospitality, seeks a dynamic Front Office Lead to drive guest service excellence. You will oversee daily front desk operations, mentor staff, and ensure seamless check-in/check-out while maintaining brand standards and financial controls.

Join a growing portfolio of properties and enjoy competitive wages, comprehensive benefits, and growth opportunities within a respected hospitality leader.