Downtown Luxury Concierge Weekend Evenings

Worth Ross Management Company, Inc.; Austin (TX); On-site; USD 22,000 - 33,000; Part time

Job summary

Worth Ross Management Company, Inc. seeks a polished Concierge for a luxury multifamily community in Downtown Austin. You will greet residents, guests, and vendors, manage access, and serve as a trusted daily contact with privacy and professional discretion.

The role emphasizes high-touch service, strong communication, and the ability to multitask in a fast-paced environment, including weekends and evenings as needed.

Qualifications

• High school diploma or equivalent required.
• Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy at all times.
• Respond effectively to resident concerns and emergency situations, escalating when needed.
• Log daily activity, packages, and deliveries accurately in BuildingLink.
• Contribute ideas to enhance services and improve the resident experience.
• Support resident relations through timely follow-up and issue resolution.

Skills

Customer service

Hospitality

Communication

Attention to detail

Multitasking

Tech literacy

Discretion

Calm demeanor

Education

High school diploma

Tools

BuildingLink

Job description

Worth Ross Management Company, Inc. seeks a polished Concierge for a luxury multifamily community in Downtown Austin. You will greet residents, guests, and vendors, manage access, and serve as a trusted daily contact with privacy and professional discretion.

The role emphasizes high-touch service, strong communication, and the ability to multitask in a fast-paced environment, including weekends and evenings as needed.