Overnight Luxury Concierge — Part-Time

Worth Ross Management Co.; Austin, Northern (TX, KY); On-site; USD 21,000 - 30,000; Part time

Job summary

Worth Ross Management Co. seeks a polished Concierge for our luxury downtown Austin community. You will greet residents, guests, and vendors, manage building access, and provide discreet, high-touch service in a fast-paced setting.

The role requires a high school diploma, hospitality experience preferred, strong communication, attention to detail, and comfort with property management systems. Weekend availability is essential.

Qualifications

• High school diploma or equivalent required.
• Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy at all times.
• Respond effectively to resident concerns and emergency situations, escalating when needed.
• Log daily activity, packages, and deliveries accurately in BuildingLink.
• Contribute ideas to enhance services and improve the resident experience.
• Support resident relations through timely follow-up and issue resolution.

Skills

Customer service

Hospitality knowledge

Communication

Interpersonal skills

Attention to detail

Tech literacy

Discretion

Problem solving

Education

High school diploma

Tools

Concierge or property management systems

Job description

Worth Ross Management Co. seeks a polished Concierge for our luxury downtown Austin community. You will greet residents, guests, and vendors, manage building access, and provide discreet, high-touch service in a fast-paced setting.

The role requires a high school diploma, hospitality experience preferred, strong communication, attention to detail, and comfort with property management systems. Weekend availability is essential.