Downtown High-Volume Restaurant GM - Lead 70-Person Team

Horizon Hospitality Associates, Inc.; Baltimore (MD); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive benefits

Bonus

PTO

Job summary

Horizon Hospitality Associates, Inc. in Baltimore is seeking an experienced General Manager to helm a high-volume landmark restaurant downtown.

The role requires an entrepreneurial hospitality leader who can drive guest satisfaction, operational excellence, and strategic growth around major events and private buyouts. You will lead a large team, optimize labor and costs, and preserve the property's character while ensuring safety and seamless service.

Qualifications

• Proven Track Record: Experience managing operations with $4M+ in annual revenue, ideally within event-driven or high-traffic hospitality environments.
• Owner's Mindset: A background as a former owner or senior operator with the confidence, autonomy, and drive to make high-impact operational choices.
• Adaptability & Initiative: Highly organized and proactive, with the ability to pivot strategies quickly based on changing volume and local event schedules.
• Strong Leadership: A proven ability to coach management teams, build positive workplace culture, and maintain high service standards under pressure.

Responsibilities

• Drive Operational Excellence: Bring a sharp eye for detail, implementing fresh processes and modernizing workflows across all front-of-house and back-of-house operations.
• Master Staffing & Scheduling: Write all master labor schedules, intelligently matching staffing levels to event calendars to maximize high-volume revenue while controlling costs during slower stretches.
• Empower a Large Team: Mentor and direct a multi-tiered leadership team while inspiring a floor and kitchen staff of nearly 70 hospitality professionals.
• Manage Facilities & Culture: Oversee the unique day-to-day needs of a historic property, preserving its distinct character while keeping the space fully operational, safe, and inviting.
• Execute Private Events: Collaborate with management and culinary teams to seamlessly host large-scale private events, buyouts, and group gatherings.
• Financial Stewardship: Monitor key P&L metrics and optimize labor, food, and beverage costs to ensure strong profitability across all revenue streams.

Skills

Leadership

Operations Management

Event-driven hospitality

Staffing & Scheduling

Job description

Horizon Hospitality Associates, Inc. in Baltimore is seeking an experienced General Manager to helm a high-volume landmark restaurant downtown.

The role requires an entrepreneurial hospitality leader who can drive guest satisfaction, operational excellence, and strategic growth around major events and private buyouts. You will lead a large team, optimize labor and costs, and preserve the property's character while ensuring safety and seamless service.