Hands-On Restaurant Manager - High-Volume Dining

Advanced-Hospitality; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Employee discount

Short-term Disability

Long-Term Disability

Group Life

Sick Time & Vacation Time or Paid time

Sign-on bonus

Job summary

Advanced-Hospitality is seeking an experienced Restaurant Manager to support the General Manager. This hands-on role requires energetic, personable leadership and a solid understanding of high-volume hospitality.

Schedule flexibility and the ability to stand for long periods are essential. Responsibilities include daily operations, supervising front- and back-of-house teams, coaching staff, solving guest issues, and maintaining service standards.

Qualifications

• Minimum 2 years of proven success in a restaurant setting.
• ServeSafe Certification required.
• Flexible schedule, able to work weekdays, weekends, and holidays.
• Stand for long periods and lift up to 50 lbs.
• English and basic Spanish preferred.

Responsibilities

• Conduct the day-to-day restaurant operations according to company standards and policies.
• Directly responsible for managing and supervising front- and back-of-house employees and engaging guests.
• Fully understand and embody the culture and history of the brand.
• Be the direct point of contact for all front- and back-of-house team members on a shift-to-shift basis.
• Mentor, teach, and train hourly staff to perform at a high level and foster loyalty.
• Adhere to SOPs for all front- and back-of-house hourly positions.
• Help resolve guest-related issues.
• Maintain a presence in the dining room to ensure hospitality and smooth service.
• Conduct daily pre-shift meetings with hourly staff.
• Perform end-of-shift closing duties to company standards.
• Communicate operational updates to the General Manager.
• Interview and hire new hourly staff.
• Administer progressive discipline as needed.
• Monitor staff performance and participate in reviews.
• Assist with opening and closing of the restaurant as needed.

Skills

Restaurant management

Leadership

Hospitality focus

English

Spanish (basic)

Education

ServeSafe Certified

Tools

Microsoft Office Suite

Brink POS

Job description

Advanced-Hospitality is seeking an experienced Restaurant Manager to support the General Manager. This hands-on role requires energetic, personable leadership and a solid understanding of high-volume hospitality.

Schedule flexibility and the ability to stand for long periods are essential. Responsibilities include daily operations, supervising front- and back-of-house teams, coaching staff, solving guest issues, and maintaining service standards.