Doughnut Shop Shift Lead

Krispy Kreme Doughnut Corporation; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

401K plan

Paid Time Off (PTO)

Education Reimbursement

Adoption Assistance

Life Insurance

Job summary

Krispy Kreme Doughnut Corporation in Rocky Mount, NC is seeking Shift Supervisors to master their craft and help ensure smooth, efficient operations. You will oversee an assigned shift, work with the shop leadership team, and support growth opportunities within Krispy Kreme.

The role emphasizes safety, cleanliness, quality, and speed, with responsibilities including scheduling, onboarding, and coaching a high‑performing team while delivering exceptional guest service that celebrates our original

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Must be 18 years of age or older.
• Travel 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Two years' experience

Team supervision experience

Problem-solving skills

Effective communication

Job description

Krispy Kreme Doughnut Corporation in Rocky Mount, NC is seeking Shift Supervisors to master their craft and help ensure smooth, efficient operations. You will oversee an assigned shift, work with the shop leadership team, and support growth opportunities within Krispy Kreme.

The role emphasizes safety, cleanliness, quality, and speed, with responsibilities including scheduling, onboarding, and coaching a high‑performing team while delivering exceptional guest service that celebrates our original