Donor Services & Processing Associate

Omaha Kroc; Rockford (IL); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Optional life insurance

403(b) retirement plan

Voluntary benefits

Employer funded pension

Job summary

The Salvation Army Thrift Store in Rockford, IL is looking for a Donation Attendant to greet donors, process donations, and keep the donation area organized. This part-time role totals 24 hours per week with evenings, weekends, and holidays as scheduled.

You will provide friendly donor service, track donations, and support store operations while upholding safety and quality standards. Training is provided, and the team offers a mission-driven environment with benefits.

Qualifications

• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills for donation processing and receipts.
• Must pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math skills

Background check

Flexible schedule

Education

High School Diploma or equivalent

Job description

The Salvation Army Thrift Store in Rockford, IL is looking for a Donation Attendant to greet donors, process donations, and keep the donation area organized. This part-time role totals 24 hours per week with evenings, weekends, and holidays as scheduled.

You will provide friendly donor service, track donations, and support store operations while upholding safety and quality standards. Training is provided, and the team offers a mission-driven environment with benefits.