Donor Services & Donations Processor (Part-Time)

tsainternal; Rockford (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Paid time off

Life insurance (voluntary)

403(b) retirement savings plan

Voluntary benefit options

Employer funded pension

Job summary

The Salvation Army Thrift Store in Rockford, IL is hiring a part-time Donation Processing Associate. You will help donors, process donations, and maintain a clean donation area while supporting community programs.

This role requires customer service skills, basic computer use, and physical ability to lift up to 50 pounds. The schedule includes evenings, weekends, and holidays with paid training and benefits.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Computer skills

Math skills

Background check clearance

Flexible schedule

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Rockford, IL is hiring a part-time Donation Processing Associate. You will help donors, process donations, and maintain a clean donation area while supporting community programs.

This role requires customer service skills, basic computer use, and physical ability to lift up to 50 pounds. The schedule includes evenings, weekends, and holidays with paid training and benefits.