Donation Processing & Donor Services (Part-Time)

Mykroc; Rockford (IL); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Voluntary life insurance

403(b) retirement plan

Additional voluntary benefit options

Employer funded pension

Job summary

The Salvation Army Thrift Store in Rockford, IL seeks a part-time Donation Attendant to greet donors, process donations, and support community programs. The role blends customer service with donation handling and compliance with safety rules.

You will be the first contact for donors, ensure accurate donation tracking, and maintain an orderly donation area while supporting pickup services as needed. Training is provided and benefits are available.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication skills

Basic math skills

Basic computer skills

Ability to pass background check

Flexible schedule including weekends,“

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Rockford, IL seeks a part-time Donation Attendant to greet donors, process donations, and support community programs. The role blends customer service with donation handling and compliance with safety rules.

You will be the first contact for donors, ensure accurate donation tracking, and maintain an orderly donation area while supporting pickup services as needed. Training is provided and benefits are available.