Donation Processing Associate — Part-Time, Flexible Evenings

Kroc Center; Rockford (IL); Hybrid; USD 18,000 - 23,000; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Optional life insurance

403(b) retirement plan

Voluntary benefit options

Employer funded pension

Job summary

The Salvation Army Thrift Store in Rockford, IL is hiring a part-time Donation Attendant to greet donors, process donations, and support community programs. You will handle donation processing, maintain a clean donation area, assist donors and coordinate pickup for heavy items while upholding safety and customer service standards.

Training is provided and evenings/weekends may be required. This role offers practical experience in retail operations, teamwork, and contributing to mission-driven

Qualifications

• High School Diploma or currently pursuing required.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills for donation processing and receipts.
• Ability to pass pre-employment background check.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

English proficiency

Basic math

Basic computer skills

Background check

Flexible schedule

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Rockford, IL is hiring a part-time Donation Attendant to greet donors, process donations, and support community programs. You will handle donation processing, maintain a clean donation area, assist donors and coordinate pickup for heavy items while upholding safety and customer service standards.

Training is provided and evenings/weekends may be required. This role offers practical experience in retail operations, teamwork, and contributing to mission-driven