Donation Attendant: Donor Service & Processing (Part-Time)

The Salvation Army USA Central Territory; Belvidere (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan

Job summary

The Salvation Army Thrift Store in Belvidere, IL is seeking a Donation Attendant for a part-time role. You will be the first point of contact for donors, handling customer service, donation processing, and maintaining an organized donation area.

Paid training provides guidance on donation processes and store procedures, with opportunities to build retail and customer service skills in a mission-driven environment. Evening and weekend shifts are included as scheduled.

Qualifications

• Customer service skills to greet donors and assist them.
• Ability to process and track donations accurately.
• Maintain a clean and organized donation area.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive where applicable.
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and information about pickup services.

Skills

Customer service

Donation processing

Donor greeting

Job description

The Salvation Army Thrift Store in Belvidere, IL is seeking a Donation Attendant for a part-time role. You will be the first point of contact for donors, handling customer service, donation processing, and maintaining an organized donation area.

Paid training provides guidance on donation processes and store procedures, with opportunities to build retail and customer service skills in a mission-driven environment. Evening and weekend shifts are included as scheduled.