Donor Screening & Welcome Specialist

CSL; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL in Austin is seeking a Donor Screening Assistant to greet donors, guide them through the screening process and registrations, and ensure accurate data entry. You will assist with health questions, basic screenings, and coordinate with medical staff as needed.

Role requires basic math and a minimum of 3 months in clerical or customer service work, preferably in healthcare. Excellent communication and adherence to SOPs are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
• Will perform basic math calculations.

Responsibilities

• Greeting donors and assisting with screening procedures.
• Record donor data in electronic systems and ensure accuracy.
• Explain screening process, health screening tests, appointment system, and center policies as trained.
• Assist donors in completing registration procedures and refer to medical staff when appropriate.
• Maintain safety, confidentiality, and compliance with SOPs, OSHA, and HSE policies.
• Cross-train in other areas to meet center needs.

Skills

Customer service

Clerical tasks

Basic math

Education

High school diploma or equivalent

Job description

CSL in Austin is seeking a Donor Screening Assistant to greet donors, guide them through the screening process and registrations, and ensure accurate data entry. You will assist with health questions, basic screenings, and coordinate with medical staff as needed.

Role requires basic math and a minimum of 3 months in clerical or customer service work, preferably in healthcare. Excellent communication and adherence to SOPs are essential.