Donor Screening Specialist

CSL; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL is seeking a front-line donor center assistant in Omaha to greet donors, verify eligibility, and guide them through screening in compliance with SOPs. The role involves collecting health data, answering questions, and ensuring donor safety throughout the pheresis process.

The position requires at least a high school diploma and 3 months in clerical or customer service work, preferably in healthcare, with basic math skills. Some bilingual capability may be needed.

Qualifications

• High school diploma or equivalent required.
• 3+ months experience in clerical or customer service role, preferably in medical/health setting.
• Basic math calculations ability.

Responsibilities

• Greet donors at the plasma collection center and verify eligibility.
• Assist donors through registration and screening procedures per SOPs.
• Record donor data accurately in the electronic system and maintain confidentiality.
• Cross-train in other areas as needed and respond to caller inquiries.
• Monitor donor safety during and after donation and escalate issues as required.
• Maintain clean, stocked, and compliant work environment.

Skills

Customer service

Clerical skills

Attention to detail

Bilingual (where required)

Education

High school diploma or equivalent

Job description

CSL is seeking a front-line donor center assistant in Omaha to greet donors, verify eligibility, and guide them through screening in compliance with SOPs. The role involves collecting health data, answering questions, and ensuring donor safety throughout the pheresis process.

The position requires at least a high school diploma and 3 months in clerical or customer service work, preferably in healthcare, with basic math skills. Some bilingual capability may be needed.