Donor Screening & Reception Specialist

CSL; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

CSL is seeking a frontline donor center associate to greet donors, verify eligibility, and guide them through the screening process. You will assist with health screenings, answer questions, and ensure accurate data entry in our donor management system.

The role requires a high school diploma and at least 3 months in clerical or customer service work, with basic math skills. Some cross-training and bilingual abilities may be needed depending on location.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position.
• Ability to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist qualified donors in completing the screening process per SOPs.
• Conduct health screenings (blood pressure, pulse, weight, temperature) and finger stick hematocrit/total protein tests.
• Record donor data accurately in the electronic system and maintain confidentiality.
• Answer phones and route inquiries to appropriate staff; may cross-train in other areas.

Skills

Clerical experience

Customer service

Education

High school diploma or equivalent

Job description

CSL is seeking a frontline donor center associate to greet donors, verify eligibility, and guide them through the screening process. You will assist with health screenings, answer questions, and ensure accurate data entry in our donor management system.

The role requires a high school diploma and at least 3 months in clerical or customer service work, with basic math skills. Some cross-training and bilingual abilities may be needed depending on location.